Refund policy

Because many of our products are food and consumable goods, return eligibility may be limited for safety and quality reasons.

Core policy language draft

If your order arrives damaged, incorrect, or incomplete, please contact us within 2 days of delivery with your order number and clear photos where applicable.

Due to the nature of food and consumable products, opened items may not be eligible for return unless there is a quality issue or fulfillment error.

Approved issues may be resolved through replacement or store credit at DJENDE's discretion and in accordance with applicable consumer protection requirements.